From Email Chaos to Getting a Handle on the Process

At Ellens, everything revolves around machines that must perform outdoors, often under harsh conditions. The company has been a well-established name in onion harvesters for years, and that requires constant adaptation in engineering, work planning, and procurement.

Ellens Streamlines Work Planning and Procurement with 1-2-ORDER

Laurens Bloo, production planner and drafter at Ellens Landbouwtechniek, is responsible for designing machines and ordering machine parts. While the company has been a specialist in onion harvesters for many years, its approach has changed over the past five years. Because the company now focuses on building and assembling machines, fewer parts are produced in-house and more are sourced externally. In his work, he has noticed how important speed and clarity are, especially when dealing with many parts, suppliers, and schedules.

From Email to a Single Platform

Until the end of 2024, orders were primarily placed via email. “That worked, but it took a lot of time and we lacked an overview,” says Laurens. With the growing number of inquiries and orders, that became increasingly unsustainable. “You don’t want to waste time on endless emails, follow-up calls, or waiting for quotes,” Laurens explains.

Since early 2025, Ellens has been using the 1-2-ORDER ordering portal, and he says it makes an immediate difference. “It’s just easy, fast, and well-organized,” he notes.

In practice, those three elements add up. Easily uploading a drawing, quickly receiving a quote, and ordering right away means requests take less time and decisions can be made faster. Everything’s in one place, with greater speed and clarity in the process.

Faster from Request to Order

For Ellens, the platform’s strength lies primarily in the convenience and control it offers.
Laurens no longer has to follow up by phone or manually set everything up for every request. Instead, he can see the options within a single environment and move through the process more quickly.

“Before, it involved a lot of emailing, waiting, and back-and-forth. Now it’s much more direct. You submit a request and get a quick response. It just works really well,” says Laurens.

Because quotes come in faster and orders can be placed more easily, the process leading up to production also runs more smoothly. It saves time and also helps maintain control over price, delivery time, and manufacturability. That’s exactly what a company like Ellens needs.

A Practical Way of Working Together

What Laurens appreciates is that 1‑2‑ORDER aligns with how he wants to work: practical, clear, and hassle-free. “No complicated system, just a portal that does exactly what it’s supposed to do.” For Ellens, where building, moving forward, and delivering are central, this fits perfectly with their way of working. Especially in a market where flexibility is becoming increasingly important, it helps to be able to adapt quickly without losing sight of the big picture.

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